What’s your return policy?
Return any of our products–no questions asked–within 30 days of purchase.
Do you ship oversees and to P.O. boxes?
Yes, we’ll ship your package anywhere that can accept deliveries. Prices for international shipping, will be included additionally to orders. We offer free shipping within The USA excluding Alaska, Puerto Rico and Hawaii.
Do you have customer service?
Of course! Our friendly and knowledgeable customer services reps are available to answer your questions 24/7/365.
Do The Acrylic markers work well with Canvas/ Fabric? Do they bleed?
They work great with canvas and don’t bleed unless you push the nib and hold. They also can work on leather and fabric with a smooth texture. It is difficult to draw with markers on cotton though. We recommend hand wash cold for fabric, but can’t guarantee they won’t fade after a while.
Are these food safe? Could I serve food on a plate decorated with these markers?
To claim markers food safe they should have FDA approval. Those markers have not been sent to FDA for this request. We do not recommend to use markers in contact with food.
Are these Acrylic Paint Pens dishwasher safe?
We do not recommend to use it in dishwasher, because of high temperature. It might be not dishwasher safe. But it is water resistant, when glass, porcelain and ceramic projects are properly cured. Just use warm water to wash mugs or cups, it will be safe for design.
Does the paint stay on glass/mirror permanently without oven baking the item afterwards?
Those won’t stay on glass or mirror permanently without oven baking.
Do these come in a fine tip for writing?
These markers have medium tip (3 mm). But in the near feature there will be fine tip markers as well.