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You purchase - Artistro Donate
■ TONS OF COLORS: Get 30 professional art pens in bundle set and save 10%! Buy Artistro art marker set for 35.99$ and receive 15 water based paint markers extra fine tip (usual price 19.99$) and 15 oil based paint markers fine tip (usual price 19.99$).
■ WORK ON MULTIPLE SURFACES: Use paint pens for canvas and paper projects, creating customized cup designs and unique souvenirs on ceramics, glass, clay, wood, plastic, metal.
■ CREATE VIVID ART: Let your imagination run wild and take advantage of each vibrant marker included in this colorful paint pens set.
■ NON-TOXIC, NO ODOR: We care about our customers, so these non-toxic markers are safe to use on kitchen utensils. However, please avoid direct contact of ink with food. Artistro Acrylic paint markers conform to ASTM D-4236 and EN-71 safety standards.
Product FAQ
How to activate markers?
Artistro paint pens require a few steps to get them ready for use. Note: Artistro markers include instructions on the pens themselves, inside the box, and on the box of the markers too. Let’s start today’s marker tutorial!
✔️ Step 1: Shake the marker well to ensure the paint is thoroughly mixed. Always shake the pen before using - especially if it wasn’t used for a while.
✔️ Step 2: Remove the cap, use it to press slightly on the tip to let the air out. Start pumping the tip this way it activates the pen into the paint itself. As you press down the paint will make its way to the tip. Be patient! Once the tip is in color and you can draw a line without breaking up - it’s ready for use!
✔️ Step 3: We strongly recommend you to test the ink on a piece of paper first before starting your project to ensure the ink runs smoothly.
Adhere to recommendations and drawing + using paint markers will always be an easy and enjoyable process!
What are the best surfaces to use your paint pens on?
Artistro paint pens work on almost any surface: rocks, ceramic, glass, metal, plastic, vinyl, wood, fabric, canvas, paper, pumpkins, leaves, denim and etc.
How to store paint pens?
Ideally Artistro Markers should be stored horizontally as this makes re-mixing the color inside the marker easier between uses. Avoid storing them vertically with the nib facing down as dense pigments will collect at the valve, making them susceptible to clogging and re-agitation more difficult.
What are the sizes of the tips?
The range of the tips varies: the extra-fine tip is 0.7mm-1mm, the fine tip is 1mm-2mm, the medium tip is 2mm-3 mm.
How to fix the paint on fabric?
How to paint on a T-shirt/fabric and make permanent marker design:
✔️ Step 1: Wash to remove any shrinking. Even if the label on your fabric says "pre-shrunk," it would still be a good idea to wash it.
✔️ Step 2: Place a piece of cardboard inside the fabric. It should be about the same size as the fabric. You can also use a folded up newspaper, an old magazine or catalog.
✔️ Step 3: After the paint is completely dry (at least 24 hours), you need to heat set it for permanency and washability.
✔️ Step 4: Most fabrics can be heat set using an iron on medium or high heat (without steam) for 3-5 minutes. Use a cotton piece of cloth between iron and T-Shirt/fabric.
✔️ Step 5: Wash the T-Shirt/fabric 3 days after applying paint (cold water, hand wash preferably). This will remove any potential shrinking and starch. It will make the paint stick to the shirt better.
Use a spray sealant to seal sneakers and shoes. Let your design dry completely before applying.
Can you wash the fabric with a painted design in a washing machine?
We advise hand washing in cold water.
How to cure paint on ceramic and glass?
How to paint a mug with acrylic paint step by step:
✔️ Step 1: Choose a workplace and cover it with a newspaper.
✔️ Step 2: Make a design on the ceramic mug with a pencil. You can customize the mug with the picture or with the quote. For dark surfaces choose gold, silver, or white colors.
✔️ Step 3: After fully dry (at least 24 hours), place your project into a cold oven; Turn oven to 350 ̊F (180 ̊C);
Set a timer for 1 hour; After one hour open the oven; Let the project cool down completely inside the oven.
✔️ Step 4: Hand-washing in warm water is the best option to wash the surface. We do not recommend using a dishwasher or a heavy-duty sponge.
What’s the difference between acrylic and oil-based paint pens?
The simplest answer will be the drying time difference. Water-based markers dry fast where oil is not. Also, oil-based markers dry permanently, where water-based dry only water-resistant, thus to make them permanent you have to seal or bake the project depending on the material.
How to blend markers?
For making the gradient you will need two paint pens in different colors, a paintbrush, and a cup with water. Paint the half of the surface with one color. Take one marker and squeeze out a little paint, then take a different color and also squeeze the paint. Blend it with the wet brush. You need to act quickly because the acrylic paint dries fast. Continue to paint till you get the final result. Artistro markers are based on acrylic ink, that's why they work well with water.
How to remove marker from rocks and ceramic?
Removing permanent marker from such surfaces as rocks and ceramics is easier than you think, use a solvent or nail polish remover and a cotton pad to get the marker off.
Enjoy this small trick and don’t be afraid to make mistakes. Practice makes it perfect!
How to clean nibs?
To clean the tips of acrylic paint pens, you can run warm water for a minute to wash off any excess paint, or can use a piece of paper towel to clean. Rubbing alcohol can also be used to clean the tips of both the acrylic & oil-based nibs.
Do markers have a smell?
No, the markers are odor-free.
Are these markers refillable?
No, the markers are non-refillable.
Are these paint pens waterproof?
Yes, these paint pens are waterproof.
Does paint wash off hands?
Yes, the acrylic paint is water-based paint and comes off with water.
Are these markers food safe?
To claim markers food safe they should have FDA approval. Those markers have not been sent to FDA for this request. We do not recommend using markers in contact with food.
Are the markers dishwasher safe?
We do not recommend to put the project in the dishwasher, because of high water temperature. It might not be dishwasher safe. But it is water-resistant, when glass, porcelain, and ceramic projects are properly cured. Just use warm water to wash mugs or cups, it will be safe for design.
How long should I wait for the rocks to dry before applying the sealant?
Please, wait up to several hours until the paint is completely dry.
Do the markers bleed through paper?
It depends on how thin the paper is, and if the paint markers are acrylics or oil-based.
The paint will not flow even after activating and priming. What to do?
Possible Solution:
A. You can try detaching tips and reattaching and tips and try to prime again. Pressing down on the tip in a pumping motion until there is a consistent flow of paint.
B. You can place tips of pens under running warm water for a minute or 2 remove, wipe the water off and prime and use. Please note that 1 paint pen can activate quicker than another.
What to do if the paint bleeds on a certain type of surface (wood/rock)?
You can lightly seal the surface you are working on prior to starting a project, this will create a smooth enough surface and will limit the likeliness of the paint bleeding. When working on rough surfaces, it’s best to go slow especially if you are using extra-fine tip paint pens.
The marker seems watery, what to do?
This could be caused by the pigment settling inside the pens and shaking alone will not help. You can try giving pens a few light taps on a hard surface to help break pigment up for it to be mixed in properly with the liquid agent in pens. At all times, there should be a ball inside each pen that is there to help with the mixing of the paint. If that ball is not heard, then that paint pen is more or likely defective.
The paint is not staying on the surface of ceramic/glass even after baking.
You will need to increase the temperature of the oven and make sure that the paint has dried properly before placing it into the cold oven to bake.
What sealant we can use on glass if baking is not an option?
DECO ART MULTI-PURPOSE SEALER
Mod Podge CS11201 Waterbase Sealer, Glue & Decoupage Finish, 8 oz, Gloss, 8 Fl Oz
Krylon K01303007 Acrylic Spray Paint Crystal Clear in 11-Ounce Aerosol
Mod podge dishwasher safe sealant
Can I use Acrylic Markers with oil paint?
Providing the Acrylic Marker is fully dried, it can be used in thin layers underneath oil paint.
Can I use your Acrylic Markers with my solvent-based spray paint?
Yes, providing the spray paint is thoroughly dry, our Acrylic Markers can be used with solvent-based spray paint.
Can I use your markers outside?
Yes! Our Acrylic Markers are suitable for both interior and exterior applications.
Is the paint microwave safe?
Yes.
How to resin rocks?
Please let the design dry 24 hours prior to apply resin.
Are your products non-toxic?
All our products are nontoxic and are certified by the American Society for Testing and Materials (ASTM).
Do you test on animals?
No, Artistro does not test on animals.
All orders are shipped within 2-3 business day. Delivery takes 3-5 business days. Free shipping within USA.
Please note that we ship the order only once. So, if during the purchase you give us the wrong address, unfortunately we will not be able to make a refund and send the product to another address.
BUYER PROVIDED THE WRONG ADDRESS
In case a buyer provided the wrong address and the item returned to a merchant due to the buyer’s fault, the buyer has to pay for the next shipping otherwise merchant has the right to withhold original shipping charges from the refund.
IMPORT DUTY PAYMENTS
If you take international shipment, you are responsible for handling any duties and taxes incurred, and will need to work with customs to settle any amounts owed.
CONTRACTORS AND THE MERCHANT ARE INDEPENDENT
You acknowledge and agree that Artistro (“Merchant”) does not itself offer delivery services nor is it a common carrier (“Contractor”) and has no responsibility or liability for the acts of Contractor that you have selected for delivery of your order.
You agree that the goods that you purchase from the Merchant will be delivered by the Contractor you have selected and that, for delivery orders, the Contractor will be directed by your instructions to transport the products to your designated delivery location.
We have a 365 -day 100% satisfaction warranty if you have purchased Artistro product(s) directly from our store www.artistro.com or from other marketplaces operating by the company "Optimal Way Inc", which is the primary distributor of Artistro products. If you purchase Artistro product(s) from a reseller, you shall ask for refund at that particular store as we will not accept it. When processing store refund, we will request your original order number, so please have it handy.
Your complete satisfaction is our prior goal. It is of the utmost importance to us that our products completely meet your expectations.
If you are not satisfied with your purchase, please, contact us via: email info@artistro.com or Chat
Depending on the situation you will get a Refund, Partial Refund, Exchange or Store credit.
U.S. Customers: You have 4 options when making a return:
If you wish to return a product that was gifted to you, please procure the receipt from the purchaser in order to process the return.
How do I return my product?
Send an email to info@artistro.com. You can also reach us at our customer service live chat
Return your item(s) to:
200 Sunny Isles Blvd,
Suite TH304, Sunny Isles Beach,
Florida, 33160
Artistro will cover the cost of shipping (items are returned via USPS).
We will provide you with a USPS label and all you have to do is drop it off at any USPS location. Once the item is delivered, we will process the refund.
Do you ship to P.O. Boxes, APO/FPO addresses or international addresses?
Yes we do Ship to P.O. boxes as well as APO/FPO.
For the international shipment please visit our page BUY WORLDWIDE and choose the Amazon store in your area, if not available simply follow the checkout process to find the shipping price to your place.
